Legal — Terms, Risk, Refund & Privacy

NetsGain provides a private charting indicator for TradingView. The indicator visually displays market zones, trend states, alerts, and other technical chart information according to the indicator's predefined logic.

The indicator is provided as a general chart-analysis tool. Its outputs are not tailored to your income, assets, portfolio, investment objectives, financial situation, trading history, or personal risk tolerance.

NetsGain does not manage customer funds, hold trading assets, copy trades, operate customer brokerage or exchange accounts, or execute orders on behalf of customers.

Nothing provided through NetsGain constitutes personalized investment, trading, legal, tax, accounting, or financial advice. A chart zone, trend state, alert, visual output, example, or explanation is not a recommendation that you should buy, sell, hold, short, or otherwise trade any financial instrument.

Customer support is limited to matters such as product access, installation, settings, functionality, billing, and technical use. Support communications do not create an investment-advisory, brokerage, fiduciary, portfolio-management, agency, or similar relationship.

You are solely responsible for deciding whether, when, and how to trade.

Trading and investing in financial markets involves substantial risk and may result in the loss of some or all of your capital. Leveraged, derivative, futures, margin, cryptocurrency, and similar products can result in rapid losses and, depending on the product and jurisdiction, losses may exceed the amount initially committed.

NetsGain may produce false, delayed, conflicting, or misleading chart outputs under some market conditions. No indicator can reliably predict future market movements.

You are responsible for independently evaluating market conditions, position sizing, leverage, stop-losses, and all other risk-management decisions.

We do not guarantee profitability, win rate, returns, accuracy, uptime, future performance, prevention of losses, or any specific trading result.

Past performance, historical charts, screenshots, demonstrations, testimonials, examples, hypothetical results, and backtests do not guarantee or reliably predict future results. They are provided only for illustration, education, or demonstration of indicator functionality unless expressly stated otherwise.

You must be at least 18 years old and legally capable of entering into a binding contract to purchase or use NetsGain.

NetsGain may restrict access, marketing, or sales in countries or territories where offering the product would be prohibited, restricted, or require an authorization that NetsGain does not hold. If a country or territory is blocked, you may not use a VPN, proxy, false residency information, or another method to circumvent the restriction.

You are responsible for ensuring that your purchase and use of NetsGain is lawful in your jurisdiction. Mandatory rights that cannot lawfully be waived remain unaffected.

NetsGain relies on third-party platforms and services, including TradingView and payment providers such as PayPal and Whop. NetsGain is an independent product and is not sponsored by, endorsed by, or affiliated with those companies unless expressly stated otherwise.

Your use of third-party services is also subject to their own terms, policies, account requirements, availability, and technical restrictions. NetsGain is not responsible for third-party outages, account restrictions, policy changes, service interruptions, or technical failures outside NetsGain's reasonable control, except where applicable law provides otherwise.

Monthly plan

• The Monthly plan is a recurring subscription at the price displayed at checkout.
• Unless canceled, it may renew automatically through the selected payment provider.
• You may cancel future renewals through the applicable payment provider or by contacting NetsGain support.
• Cancellation stops future renewal charges but does not by itself create a right to refund amounts already lawfully charged.

Lifetime plan

• The Lifetime plan is a one-time payment at the price displayed at checkout.
• “Lifetime” means access for as long as NetsGain continues to commercially operate and support the applicable NetsGain indicator product. It does not mean the lifetime of the purchaser, a TradingView account, or any third-party platform.

Prices, taxes, payment methods, and billing currency are shown at checkout. Future price changes will apply prospectively and, where required by applicable law, appropriate notice or consent will be provided.

NetsGain does not store your full payment-card details. Payment processing is handled by the payment provider you select.

Access is delivered by manually granting the TradingView username submitted by the customer access to the private indicator.

• Access is usually granted within 24 hours after successful payment and receipt of a valid TradingView username.
• The 24-hour period is an estimate, not a guaranteed delivery deadline.
• Incorrect usernames, payment verification, fraud checks, time zones, queues, TradingView availability, and technical issues may delay access.
• You are responsible for providing your TradingView username accurately.

If access is not supplied as required by the contract or applicable mandatory law, your non-waivable legal remedies remain available.

Refund, cancellation, and withdrawal rights are governed by applicable mandatory consumer-protection law. Nothing in these Terms removes a right that the law does not permit a business to waive.

For customers protected by the laws of the Republic of Korea, distance-sale withdrawal rights may apply subject to the statutory rules and exceptions for digital content. Where permitted by law, withdrawal rights may be limited after digital access has begun if the legal requirements for such a limitation have been satisfied.

Where no mandatory refund or withdrawal right applies, NetsGain generally does not provide a discretionary refund after TradingView indicator access has been granted merely because:

• your trades or investments were unprofitable;
• the market moved against you;
• the indicator did not produce the result you expected;
• you changed your trading strategy or stopped trading; or
• you no longer wish to use the product.

A refund may still be provided where required by law, where the product materially differs from what was advertised, where paid access is not provided, or where NetsGain approves a refund at its discretion. Approved refunds are normally processed through the original payment provider.

Chargebacks and payment disputes are handled under applicable law and the rules of PayPal, Whop, card networks, or other payment providers. Fraudulent or abusive payment disputes may result in suspension of access, without limiting any legitimate statutory dispute right.

A purchase gives you a limited, personal, non-exclusive, non-transferable, and revocable right to use NetsGain in accordance with these Terms. You do not acquire ownership of the indicator, its logic, branding, documentation, source code, or other intellectual property.

• You may not resell, sublicense, redistribute, share, or publicly post private indicator access.
• You may not share or transfer access through an unauthorized TradingView account.
• You may not bypass, defeat, or circumvent access restrictions or authentication controls.
• You may not reverse engineer, extract, copy, reproduce, or create an unauthorized derivative of proprietary indicator logic, except to the extent such restriction is prohibited by applicable law.
• You may not use NetsGain for fraud, abuse, unlawful activity, or infringement of another person's rights.

NetsGain may suspend or revoke access where reasonably necessary because of payment reversal, fraud, unauthorized sharing or resale, abuse, circumvention of access controls, material violation of these Terms, unlawful use, or requirements imposed by a relevant third-party platform.

Where applicable law requires notice, an opportunity to cure, a refund, or another consumer remedy, that requirement will apply.

NetsGain may maintain, update, improve, modify, replace, pause, or discontinue features of the indicator. Updates may change appearance, settings, calculations, functionality, or compatibility. Continuous or uninterrupted availability is not guaranteed.

This section does not remove any remedy that mandatory law provides for a paid product or service.

To the maximum extent permitted by applicable law, NetsGain is not responsible for trading losses, investment losses, lost profits, missed market opportunities, market movements, or losses resulting from decisions made by a user based on the indicator or related materials.

Where liability may lawfully be limited, NetsGain's aggregate contractual liability relating to the product will not exceed the amount paid by you for the most recent Monthly billing period giving rise to the claim, or, for a Lifetime purchase, the amount paid for that Lifetime purchase.

This limitation does not apply to liability that cannot legally be excluded or limited, including liability arising from intentional misconduct, gross negligence, or non-waivable statutory consumer rights where applicable.

Information we may process

• Email address and TradingView username.
• Order number, plan, payment status, payment-provider transaction or subscription identifiers, and access status.
• Support communications and records relating to refunds, disputes, or access delivery.
• Basic security and technical logs such as IP address, user-agent, request time, and similar server/security information.

Purposes

• Processing and verifying orders and subscriptions.
• Delivering, maintaining, revoking, or restoring TradingView access.
• Providing customer support and handling disputes or refunds.
• Preventing fraud, abuse, unauthorized sharing, and security incidents.
• Complying with legal, accounting, consumer-protection, and record-retention obligations.

Service providers and third parties

NetsGain may use service providers including PayPal and Whop for payments, TradingView for indicator access, Cloudflare and hosting/infrastructure providers for website and security services, and Discord for internal administrative payment/access notifications where enabled. These providers process information under their own terms and privacy practices as applicable.

International processing

Some service providers may process or store information outside the Republic of Korea, including in the United States or other countries in which those providers operate. Where Korean privacy law or another applicable law requires specific notice, consent, contractual safeguards, or additional information for an international transfer, NetsGain will provide or publish the required information and use an applicable legal basis.

Retention

NetsGain retains personal information only for as long as necessary for the purposes described above, subject to mandatory legal retention requirements. Where Korean electronic-commerce law applies, certain records may be retained for statutory periods, including contract/withdrawal records and payment/supply records for 5 years, consumer complaint/dispute records for 3 years, and advertising records for 6 months.

Your rights

Subject to applicable law, you may request access to, correction of, deletion of, or other lawful action regarding your personal information by contacting [email protected]. A deletion request may be limited where NetsGain is legally required to retain particular transaction or dispute records.

NetsGain does not sell personal information. NetsGain does not intentionally store full card numbers or card security codes.

These Terms are governed by the laws of the Republic of Korea, without regard to conflict-of-law principles, to the extent permitted by applicable law.

Nothing in these Terms deprives a consumer of mandatory consumer-protection, privacy, jurisdiction, or other statutory rights that apply under the law of the consumer's country of habitual residence and cannot lawfully be waived by contract.

NetsGain may update these Terms to reflect changes in law, regulation, product functionality, security requirements, payment providers, TradingView requirements, or business operations.

Material changes affecting existing paid rights will not be applied retroactively where doing so would violate applicable law. Where required, appropriate notice will be provided.

If any provision of these Terms is found invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted or severed where necessary, and the remaining provisions will continue in effect.

These Terms, together with the price and plan information shown at checkout and any mandatory disclosures presented during checkout, form the agreement governing your purchase and use of NetsGain.